Privacy Policy
Effective Date: September 8, 2026 • Policy Version: 2026-09-08 • FROM NOTHING T-Shirt Store, Madurai, Tamil Nadu, India
1. Overview & Data Fiduciary Notice
This Privacy Policy explains how FROM NOTHING ("we," "our," or "us"), operating from Madurai, Tamil Nadu, India, collects, uses, and safeguards customer data in alignment with applicable privacy framework guidelines. We believe in minimal data collection and honest, plain-language notices.
2. Data We Collect & Specific Purposes
We only collect data necessary to provide our e-commerce services:
A. Customer Account Data
Data: Full Name, Email Address, optional Phone Number, and securely salted/hashed Passwords.
Purpose: Creating and managing your customer account, authenticating sign-ins, and assisting with customer support requests.
B. Order & Fulfillment Data
Data: Delivery address, pin code, order items, size choices, and payment mode (COD or Prepaid). (Processed upon placement of active orders at checkout).
Purpose: Delivering orders across India, providing Cash on Delivery verification, and generating tax invoices.
C. Functional Client Storage
Data: Browser local storage key from_nothing_cart (product IDs, names, selected sizes, quantities, and prices) and consent preference from_nothing_cookie_consent.
Purpose: Functional storage to keep your shopping bag items intact when refreshing or navigating the site. This is stored locally on your device and is not an advertising or retargeting tracker.
3. Data Retention Policy
- Active Account Data: Retained for as long as your account remains active or until you request account deletion.
- Order & Financial Invoices: Retained for 7 years in compliance with Indian tax and financial reporting requirements once orders are completed.
- Local Shopping Bag Storage: Cleared automatically when you complete checkout or clear your browser storage.
4. Third-Party Service Providers
We work with trusted partners strictly for infrastructure and payment processing:
- Razorpay or PhonePe: One payment provider may be enabled after the client completes merchant onboarding and selects the live gateway. Until then, online payment controls remain disabled. We do not store raw card numbers or CVVs.
- PostgreSQL Database: Database infrastructure for housing registered account credentials and order records.
5. Your Customer Rights
Under applicable privacy guidelines, you have the right to:
- Access & Summary: Request a summary of personal data held about you.
- Correction & Completion: Update or correct inaccurate account details.
- Erasure & Account Deletion: Request the deletion of your account and personal data.
- Withdrawal of Consent: Withdraw consent for non-essential preferences at any time.
6. Privacy & Grievance Contact
For privacy inquiries, data requests, or grievance redressal, please contact our Privacy Contact:
FROM NOTHING Privacy & Grievance Contact
Email: fromnothingtshirts@gmail.com
Response SLA: We aim to acknowledge inquiries within 48 hours; resolution within 30 days.
Address: 170, West Masi Street, Madurai – 625001, Tamil Nadu, India